Connection Problems?

Arcade is connected to the market through:

  • Alpaca Web Socket
  • Polygon.io Web Socket
  • TD Ameritrade Web Socket

Based on your broker, you can experience multiple re-connections during market hours. Usually, this is related to how the Broker can handle the volume. On high volatile days, you can see these messages in your Notification box (top right menu):

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What happens when the connection with the Broker is lost?

Arcade keeps reconnecting to the Broker in case of timeout. In case the connection can’t be restored in less than 1 minute, Arcade will continue to execute the user algorithms every minute by using last bars from the historic API.